Meeting point
Hotel pickup is included. An English-speaking driver collects you; pickup time is advised after booking. Sunrise takeoffs are typically around 06:20–06:30 and sunset around 17:30–17:40. Exact launch field depends on wind and ops.
Hotel pickup in Krong Siem Reap, Siem Reap Province, Cambodia (launch field near Bakong / Rolous Group, weather-dependent)
Google Maps: Siem Reap hotel pickup → Bakong / Rolous launch
When to be ready
Be ready at your hotel at the pickup time on your voucher. Balloon flights are shared (large basket). Not suitable under age 11. Guests over about 110 kg may be charged a double fare. Flights are weather- and authority-dependent. Live prices when you book.